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Privacy Policy

Last updated: June 15, 2026

This Privacy Policy explains how Yiriba AI ("we", "our", or "us") collects, uses, and protects the personal information of businesses and their customers when they use our website and our AI voice and SMS services.

1. Information We Collect
  • Account and business details, such as your name, email address, phone number, and business information
  • Billing information, processed securely by our payment provider (Stripe); we do not store full card numbers
  • Call and message content handled by the AI assistant, including audio recordings, transcripts, and caller phone numbers
  • Usage logs, call analytics, and service performance metrics
  • Google Calendar information (such as availability and event details) when you choose to connect your Google account
2. How We Use Your Information
  • To provide, operate, and improve our AI voice and SMS services
  • To process payments and manage your subscription
  • To respond to customer support requests
  • To create and manage calendar events on your behalf when you connect Google Calendar
  • To analyze performance and usage data
3. Sharing and Disclosure

We do not sell your personal information. We share data only with trusted service providers who help us deliver our services, including Stripe (payment processing), Twilio (voice and SMS delivery), ElevenLabs (voice synthesis), and Google (Calendar integration when enabled), and only to the extent needed to operate the service. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We may also disclose information when required by law.

4. Data Security

We take your privacy seriously and implement industry-standard security measures to safeguard your data. While we strive to protect your information, we continuously monitor and improve our practices to minimize any risk of unauthorized access.

5. Data Retention

We retain personal information only for as long as necessary to provide our services and to meet our legal, accounting, and reporting obligations. Call recordings and transcripts are kept for a limited period to support service quality and your records, and may be deleted earlier upon request.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@yiriba.com. We will respond in accordance with applicable data protection laws.

7. Changes

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.